FAQs

general

  • Our studio is located in Clementi, and the exact location will be provided upon booking.

  • Of course! Please reach out here and include your event details - I would love to hear from you.

  • Yes! Please reach out here and be sure to include details of your event for a tailored proposal to meet your needs.

the garden

  • Anyone seeking to elevate their style, understand how to present themselves better, or know what clothes and makeup to buy. Or if you just want to know what colours and styles look best on you. Or if you’re preparing for a big date / event and want to know how to dress - come by!

  • Please come with a bare face as the 16-season system works with your natural colouring and beauty.

    If you signed up for the makeup pouch service, please bring your makeup (not wear it).

  • Please come in a top with low or no collar, and do not wear coloured contact lenses. If you wear glasses, these will be removed during the analysis.

    For services that include makeup pouch analyses, please bring along your makeup (max. 15 items)!

  • Please refer to our 16-season colour analysis page for more details.

  • pop of poppies practises with the universal, logical 16-season system developed by the globally-renowned International Image Institute. It seeks to diagnose your colour palette based on your natural colouring. It follows a step-by-step, logical process to first determine your undertone, then your value and intensity, which leads to accurate results.

  • Your natural skin tone is unlikely to change dramatically throughout your life, but changes such as health and age may affect your results slightly.

  • For personal colour analysis, we currently only offer private 1 to 1 consultations. If you are coming with a friend, feel free to book back-to-back appointments and come together.

    Should you wish to conduct workshops or other events e.g. bridal events, please reach out here for a tailored proposal.

the conservatory

  • In the unlikely event that you receive an item that is damaged, please drop a note to hello@popofpoppies.com within 1 week of receiving your order.

    Please ensure that the item is in its full original condition, unused, free of stains, damage, and fragrance. Items that do not meet this standard will not be accepted for exchange.

    Do note that damaged items only qualify for exchange of the same product, but refunds are unfortunately unsupported at this time. Shipping and other refund-related costs will have to be borne by the customer. pop of poppies will not be responsible for any return packages lost or damaged in transit.